Step 1. Know your use case.
Before you ask for a quote, write down three things: what’s going in the box, how much it weighs, and how you’ll handle it (forklift from one side? pallet jack? walk-in loading?). These three answers determine every other spec.
Step 2. Pick a footprint.
In North America the two most common are 40"×48" and 48"×48". Unless you have a very specific reason, start there. Our size guide covers the full list.
Step 3. Pick a wall type.
Under 1,500 lbs and you can use doublewall. Between 1,500 and 2,200 lbs, strongly consider triplewall. Over 2,200 lbs, use triplewall or quadwall. If you’re stacking gaylords in columns, go up one wall type.
Step 4. Pick a grade.
Most of our customers order grade B — it’s the sweet spot on price and condition. Grade A is worth the premium if the box will be seen by a customer (unboxing shots, retail, etc.). Grade C is ideal for internal use where the box is doing a job, not selling a brand.
Step 5. Request the quote.
Use the form at the top of any page on our site. The minimum required fields are quantity, footprint and delivery zip. The helpful optional ones are desired wall type, grade preference, height, and a target delivery date.
Step 6. Write the PO.
Include exactly what you quoted: footprint, wall, grade, quantity and delivered price. If your accounting system requires a part number, ask us for ours — we assign one per combination of footprint/wall/grade and can ship you the full list on request.
Step 7. Prep the receiving dock.
Reclaimed gaylords ship flat-folded on 48" pallets, stretch-wrapped. Make sure your dock has enough space to forklift off a full trailer load. A full 53-foot trailer carries about 30 pallets of folded gaylords, or roughly 1,400 units.
Step 8. Inspect on arrival.
Spot-check 5% of the load against the grade on the BOL. If you find discrepancies, take photos, note them on the signed BOL, and email us. We’ll either swap the units, credit them, or take the load back and pay the return freight. This is in writing at the bottom of every quote.
Step 9. Document the diversion.
Every invoice from us includes a line item showing the tonnage diverted, the CO₂e avoided, and the number of equivalent trees not harvested. Send it to your sustainability team. They will love it.
Step 10. Reorder, smarter.
Track how many trips each gaylord actually makes in your facility. After 6 months, you’ll have data to help us design a closed-loop rotation for your account. Most customers who get to step 10 save another 20–30% on top of the original quote.